Frequently Asked Questions
Everything you need to know about your LAMAREL experience.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days for domestic orders and 7-14 business days for international deliveries, depending on your location and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How do I ensure I choose the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for flexible interest-free installments.
Are your materials sustainably sourced?
Yes, LAMAREL is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and eco-friendly dyes to minimize our environmental footprint.
Can I track my package after it ships?
Absolutely. Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery's progress.